Senior caregiver advice

Certified Care Managers, Lisa Conway and Dayanara Roman from Senior Partner Care Services each earned a certificate as an Aging Life Care Professional.

BREVARD COUNTY — With news concerning COVID-19 being updated every day, One Senior Place is continuing to offer resources and in-home senior care to those in need.

Senior Partner Care Services, an affiliate of One Senior Place that provides in-home care and care management services, has been working to offer answers to residents’ pressing questions.

Registered Nurse Lisa Conway, who is a Certified Care Manager and Vice President of Senior Partner Care Services, was able to shed some light on those concerns.

How are caregivers that go from one client to another ensuring safety?

“Hand washing, universal precautions, changing clothes between clients, leaving shoes at the door,” Nurse Conway said. “We are asking our caregivers to take their shoes off as they enter the home and bring house shoes or slippers to wear while inside.”

How can I be in contact with my care manager if needed?

“We can use Skype or Facetime,” Nurse Conway said.

What can I do if my prescription refills are up and I need to see a doctor for a refill?

“Call your physician,” Nurse Conway said. “CMS and federal government has waived some of those regulations so they are able to refill without physically seeing the patient. The same has been waived for some durable medical equipment and some home health care services.”

How are health providers determining who to test and who not?

“There are criteria that need to be met in the field to determine an infection suspected alert,” Nurse Conway said. “If that alert is issued and client taken to the hospital, then there are further questions to be asked. The hospital will then determine if a test is given or if they need to be monitored further.”

Nurse Conway added that in an effort to keep clients safe and in their homes, Senior Partner Care Services is trying to partner with physicians and urgent care centers to provide telemedical services and non-urgent medical conditions.

“As we work with memory-impaired clients, we are reminded of the need to maintain structure, consistency and familiarity,” Nurse Conway said.

Caregivers looking for activities can try virtually touring museums by browsing

Another activity caregivers can try is a website called “Legacy Kept,” which helps seniors capture their personal history to share in the future by creating an e-book or hardcover book. It can be visited at

Nurse Conway recently earned certification from Aging Life Care Association as an Aging Life Care Professional. This designation is also referred as a geriatric care manager.

As an Aging Life Care Professional, Nurse Conway can act as a guide and advocate for families who are caring for older relatives or disabled adults.

Nurse Conway has more than 23 years of nursing experience, and a background in emergency services, hospital administration, nursing supervisor for in-patient mental health unit, hospice and senior living.

One Senior Place continues to remain open during normal business hours, 8:30 a.m. to 5 p.m., Monday through Friday.

For more information, One Senior Place has compiled a page of coronavirus information links and resources at

Associate Managing Editor

I have been a Viera resident for 15 years and a writer my whole life. I love to travel when the opportunity presents itself, as well as try new things.

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